Frequently Asked Questions
Everything you need to know about comfort and style.
How do I know which size to order?
We provide a comprehensive size guide on each product page. Since we specialize in orthopedic and comfort footwear, we recommend measuring your foot length and width to ensure the perfect fit.
What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging. Simply visit our returns portal to start your request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Lucky Feet Shoes ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your shoes suitable for specific foot conditions?
Absolutely. Our collection is curated to support various conditions including plantar fasciitis, bunions, and flat feet. Look for the 'Orthotic Friendly' tag on specific styles.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.